The Housing Scene

40-Year Listing Firm Run Out of Business

Brian Regan General Partner, Service Ventures Age: 30 Industry experience: 9 years Service Credit Union has launched a new venture capital unit, Service Ventures, with the ambitious goal of investing in cutting-edge technologies that can both benefit member services and hopefully generate a handsome return for the Portsmouth-based financial institution. Service Ventures, which is based within the Portsmouth headquarters of its parent company, isn’t releasing how much capital Service Credit Union has committed to the year-old firm. But Service Ventures has already invested in five startups, including Modern FI CUSO, a deposit management solution provider, and Wealth Cabinet, a wealth management firm. The unit is headed by Brian Regan, currently the investment unit’s lone employee and who recently talked with The Registry Review about his general focus and goals. Q: What’s the advantage of starting Service Ventures rather than relying on Curql, the venture capital collective of 130 credit unions that invests in young fintech companies? A: I think it’s important to note that we are also in the Curql fund. But the biggest difference [between Curql and Service Ventures] is the stage of investments. We try to go early stage. When you have an idea that you want to figure out and if there’s a viable company there, we try to get involved very early. Also, the Service Ventures fund is specifically for members and executing the strategy of Service Credit Union. So, there may be particular areas of our membership that have problems that are unique to us and that we’re looking to solve. This allows us to take that secondary approach. Q: Does Service Ventures see itself geographically well-positioned due to it being in eastern New England, a region known for its strong fintech sector? Is it an advantage? A: It definitely helps. We’ve spent time with the Innovation Center at [the University of New Hampshire]. We’ve gone up to the Roux Institute in Portland, Maine, where Northeastern has a tech-hub campus. And, obviously there are a bunch of tech places in Boston, such as MassChallenge and other incubators and other investors. We’ve definitely had some interesting conversations because of where we are locally. Q: What’s the most urgent fintech or credit union technology area that you see needs addressing? A: There’s a big wave of artificial intelligence technologies right now. I think there are AI use cases that can dramatically impact our member experience and allow credit unions to scale more effectively. I think that’s a big area. And then additionally, on top of that, there are just micro services. There are things like our partnership with ScribeUp, where we’re able to add in a new product or a new feature that seriously helps our members. I think there are holes there that can be filled with innovative partners. Q: Do credit unions really need their own specific types of technologies? Why wouldn’t you just use the same kinds of fintech and other products that banks use? A: It’s a great question. It’s because credit union charters do have differences [from bank charters] that need to be addressed. I think a great example of this is ModernFi, one of our portfolio companies that basically allows credit unions to have a credit-union deposit network. There are also [regulatory] limitations with credit unions. So, there are innovative solutions to just help navigate those credit union problems. There are also companies that are able to make changes to technologies to better fit the credit union mission. Q: Is Service Ventures aiming to directly contribute to Service Credit Union’s bottom line? A: Our goal is to definitely make money off of our investments. In my opinion, this has to be. You have to make money in order for this to be sustainable and in order to provide the best things for your members. We’re trying to bring returns, whether that’s new technology and a better process for members or actual financial returns to the credit union. The healthier the credit union is financially, the more benefit to the members. Q: What is Service Ventures’ exit strategy for its investments? When will it cash out on an investment? A: It really depends. Every time we make an investment, we map out what I think is the most likely path to an investment exit. Some of these are convertible notes that have an end date on them. Some of them are equity investments where we’re expecting to have a merger or an acquisition conversation after a number of years. But a lot of that has to do with timing in the markets. The thing about venture investments is that when you make them, you need to be comfortable that you’re getting into a potentially seven- to 10-year timeline. Q: How big do you see the Service Ventures portfolio getting over the next five years, either in terms of dollars, or in the number of deals, or both? A: I think the answer plays off the last question. It really depends on the timelines of exits and in what the market looks like. What I can say is, on the number of deals and the impact we’re looking to have, there’s no shortage of great funding teams who are looking to make an impact in this credit union space. We’re definitely not slowing down. We’re going to keep going until there are no more problems left to solve. Q: How did the formation of Service Ventures come together? What role did you play? A: This type of investment activity was the idea of David Araujo, our CEO at Service Credit Union. We started talking about this over a year ago now and we took our time to make sure we understood the strategy. How would we define success? How would this be in the best interest of our members in the credit union? And then we decided to make this its own brand. Let’s try to connect with the entire fintech community. And so, ultimately, this was David’s idea. I’m just lucky enough to be here making the investments. Regan’s Five Favorites Books: “Angels & Demons,” by Dan Brown “Call Sign Chaos: Learning to Lead” by Jim Mattis and Bing West “Shoe Dog: A Memoir by the Creator of Nike” by Phil Knight “The Hobbit” by J.R.R. Tolkien “A Brief History of Time” by Stephen Hawking

Lew Sichelman

Remember the company that was offering homeowners a few thousand dollars in exchange for the promise that if they ever decided to sell their houses – at any time in the next 40 years – they would list it with them? 

Not only has the outfit been put out of business, but it has agreed to terminate its Florida contracts with deceived homeowners. 

“It took forever, but now after all these years and all this litigation, consumers are finally seeing relief,” attorney Matt Weidner told me.  

Weidner was the first to report the ruse to Florida’s attorney general. 

The Boca Raton-based company, MV Realty, claimed to have inked thousands of its 40-year listing agreements with owners, who never realized that those contracts essentially became 40-year liens on their properties. If the homeowner listed with another real estate firm, the pact obligated them to pay MV Realty a 3 percent commission – even though it did nothing to earn the fee. 

The stipend offered by the firm, anywhere from a few hundred dollars to several thousand, was a godsend to some homeowners who were short on cash. But very few realized what they were getting into. For example, because of the lien, they couldn’t refinance or borrow against their equity. 

Anyway, MV has been smacked down by numerous states. And now, a Hillsborough County, Florida judge has ruled the company can no longer enforce its existing agreements in the state. Those pacts must be terminated altogether.  

“Unconscionable” is how Circuit Judge Darren Farfante described the contracts. Hopefully, other states will follow Florida’s lead. 

Want Top Dollar? Skip Cash Buyers 

If you want to sell your house with no muss and no fuss, consider one of the numerous outfits that will buy your place for cash and close within days. But if you want top dollar, stay away from those companies. 

Cash buyers typically close within one to two weeks, according to research from Clever Real Estate. But the trade-off is costly: The average cash offer is roughly 70 percent of market value. So if your place is worth, say, $350,000, you’ll get only $245,000 – a major difference. 

At the same time, it now takes an average of 85 days on the market for a house to sell to a traditional buyer. And that number is growing.  

Clever found that nearly a third of all houses sold in 2024 were purchased for cash. 

Would You Trade in Your Condo? 

Homebuilders are offering all kinds of sales incentives these days. But a Florida builder is going one step further: offering to take his buyers’ unsold condominium units as down payments for one of his custom houses. 

“It’s almost like trading in your car,” Phil Thompson of Coral Reef General Contracting told the TC Palm newspaper. “You hand in your keys, and they hand you new ones. It’s basically the same theory.” 

Thompson is taking advantage of the huge inventory of unsold condos in the Fort Pierce-Port St. Lucie market. Some sellers just want to move on, some are finished with difficult condo boards, some can’t handle rising condo fees and still others live in buildings that have been flagged for structural problems. 

Whatever the reason, the builder will take those units as a down payment. “I am not concerned about taking a condominium that has some structural issues,” he told the paper. “I’ll take that condo and I’ll either fix it, rent it or resell it.” 

Thompson admitted he won’t make money on every deal. “Some of them I may lose a little bit of money,” the builder said. “But in the long run, it is about relieving a bad situation for my buyer.” 

Growing Price Disconnect 

The disconnect between asking prices and selling prices currently sits around 9 percent – the biggest gap since May 2020, said Redfin. It reports that the typical asking price in March was $469,729, while the selling price was $431,057: a difference of nearly $39,000. 

The gap is widening because list-price growth is accelerating while sales-price growth is decelerating. Sellers don’t seem to have realized that the market has shifted to favor buyers; they are basing their prices on comparable sales from the past rather than current demand.  

“Buyers and sellers are on different pages,” the Redfin report explained. “Sellers continue to demand last year’s record-high prices, but with mortgage rates still so high, buyers have reached their limit and aren’t budging.” 

Tariffs Keep Pinching Construction Materials 

The average new single-family home requires $174,155 worth of building materials, and 7.3 percent of those materials are imported, said the National Association of Home Builders. That 7.3 percent – or $12,713 – in imported materials may not seem like much, but American builders and remodelers are already feeling the pinch from the country’s on-again, off-again tariffs. 

NAHB said suppliers have already hiked their prices by an average of 5.5 percent on their builder clients, and by 6.9 percent on remodelers, all due to the tariffs – whether they’ve actually been enacted or just anticipated. Some builders have seen their costs jump by as much as 11 percent. 

Lew Sichelman has been covering real estate for more than 50 years. He is a regular contributor to numerous shelter magazines and housing and housing-finance industry publications. Readers can contact him at lsichelman@aol.com.