Mortgage Customer Satisfaction Declines

Mortgage customer satisfaction has declined in 2024 according to a new J.D. Power study. The 2024 U.S. Mortgage Origination Satisfaction Study showed that overall mortgage customer satisfaction dropped after an increase in 2023. J.D. Power credits lenders trimming...

Rate Locks Ticking Up as Mortgage Rates Fall

As mortgage rates fall, prospective homebuyers have been locking in rates when looking for a home while current homeowners have been scouting out refinances at the highest rate in nearly two years. According to an Optimal Blue report on July mortgage application...