Fed Survey Shows Branches Still Popular with Families Pre-Pandemic
Even as more families used online banking in 2019, most also continued to visit bank branches, according to a recent Federal Reserve survey. Nearly 80 percent of families who used online banking in 2019 also visited the branch holding their checking account, according...
People’s United Announces Digitally Focused ‘Transformation Office’
Bridgeport, Connecticut-based People’s United Bank announced it was establishing a “Business Transformation Office” that would work to build partnerships with fintechs and support digital product efforts at the $61 billion-asset bank, which...
Pandemic’s Demands Reshape How Lenders Adopt Tech
Once a slow, even multi-year process, the speed at which financial institutions adopt new technology could be changing thanks to the tumultuous events of the last six months. The COVID-19 pandemic and its associated economic fallout forced lenders to quickly adopt...
NHMB Names First Chief Digital Officer
Joanne Pearce will be the first chief digital officer at New Hampshire Mutual Bancorp (NHMB) as the $2.6 billion-asset group of lenders looks to build its digital transformation. In her new role, Pearce will create and implement NHMB’s digital transformation...This Week’s Paper: Digital Edition
